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Intercape phone number: +27213804400For travellers looking for a luxury bus service that operates throughout the southern part of Africa, Intercape is our most valued bus service. Since its launch in 1979, Intercape has gradually earned its place as a trusted and highly-respected bus service.
Starting in Namibia and then having the company branch out to South Africa, the bus service has deep roots nested in the culture of being safe and dependable to all people, regardless of who they are. To them, quality service, caring for the people, humility, ethics, and teamwork are values that the company lives and breathes by.
Here, at Busbud, we commend bus services that go out of their way to offer travellers the best service available while offering it at an affordable price. If you’re looking for some of the best experiences available, keep reading to learn more about Intercape benefits, like its free luggage transportation and added features.
Currently, our Intercape bus service offers travellers three options for bus lines. You can choose from the list below based on your personal preference and needs.
With three coaches available on the Intercape bus service lineup, you want to pick the best one based on your needs and personal preference. If you’re already eyeing one or two and curious to know more, here’s a detailed look at some of the features and amenities that you’ll find on each coach.
If you’re a traveller looking to get a relaxing and well-rested time throughout the trip, then delight in knowing that this coach allows for a top of the range experience that prioritises comfort, reliability, safety, and quality performance above all else. Enjoy its unique sleeper seats that you won’t find anywhere else, and other amenities and features that we’ll list in the section to follow.
This line of the Intercape experience is certainly one worth considering if you’re looking to arrive at your destination feeling fresh and functional after a long trip.
Amenities
The sleepliner is all about comfort and relaxation while travelling so you can get to your destination fresh and ready to go once you arrive. Features that you can expect to find include:
Special seats with a recliner of up to 150° with extra legroom for added relaxation, padded memory foam, and fitted seat belts
Reserved seating that comes with secure storage for your luggage
Air conditioning, entertainment, and USB charging points
On-board toilet
Discount packages for individuals travelling as a group
Intercape’s mainliner is another option to consider when you’re searching for uncompromised excellence. It’s an ideal option for travellers looking for a bus service that covers a large network of routes, cities, and towns throughout the southern hemisphere of Africa.
Here, Intercape prioritizes a convenient and smooth experience for its travellers over anything else. We’ve had many travellers commend the bus service on this line for being exceptional in areas like punctuality, safety, comfort, and a smooth experience no matter the time of the day.
Amenities
The mainliner is focused on giving travellers constantly on the road, a convenient and smooth experience as you travel. Features that you can expect on this line include:
Comfortable and reclining seats that allow for air conditioning
On-board toilet
Secure luggage storage
On-board entertainment with USB charging ports
Available discounts for people travelling as groups
As the name suggests, this line of coaches is the perfect fit for any traveller looking to get the most affordable option available while still receiving a decent experience. Though these coaches may not have amenities and features similar to the other two lines mentioned above, any traveller can still have a pleasant experience while on the bus.
Amenities
If you’re riding on a budget and looking for the most affordable experience within the Intercape service, then here’s a list of features that you can expect:
Reclining seats that are comfortable, have charging ports, seat belts, and air conditioning
Reading light switches which are convenient for nighttime
Laminated floors
3.7 out of 5 stars
User reviews from travelers who booked their tickets with Intercape
Elizabeth M.
August 11, 2022Nathi C.
August 11, 2022Matshidiso K.
August 11, 2022Thabang Joel M.
August 11, 2022Phiwokuhle G.
August 10, 2022Johannes B.
August 5, 2022Lwandile M.
August 5, 2022Ayanda F.
August 5, 2022Arlene, Judy T.
August 5, 2022Brenda A.
August 5, 2022Motshewa S.
August 5, 2022Nomvula P.
August 4, 2022Bongeka N.
August 4, 2022Aaron M.
August 3, 2022Keanu M.
August 3, 2022Ntombomzi R.
August 3, 2022Troy D.
August 3, 2022Ipeleng M.
August 3, 2022Makhosi N.
August 2, 2022Nombini M.
August 1, 2022Renard C.
August 1, 2022Nandisa N.
July 31, 2022Thembile K.
July 30, 2022Zandile J.
July 30, 2022Bongeka M.
July 29, 2022Londiwe G.
July 29, 2022Noufefe M.
July 29, 2022Zanele M.
July 29, 2022Nomthandazo M.
July 29, 2022Nosipho M.
July 28, 2022
If you’re travelling between borders, you must ensure you have a valid passport with you for approval to cross the border. Another thing to note is that all your other paperwork must be present and up to date. This includes a Visa if it’s been requested and all vaccinations that may be needed.
For better advice, we suggest you consult a travel clinic for more information.
We and Intercape understand that travelling can sometimes involve large luggage items. Intercape allows for large items and extra luggage to be transported on the bus.
It’s good to note, however, that things like bicycles, perishable items, fishing rods, plastic carry bags, surfboards, and abnormal boxes are not allowed.
Unlike the amenities and features that you’d find with our other partners, Intercape, unfortunately, doesn’t serve any food or drinks on the bus. However, buses do make stops along the way to allow travellers to purchase any refreshments and food that they would like for the trip.
At the moment, Intercape has three classes available to travellers. The SAVER plan allows travellers to get the best offers in price. The only downside with this plan is that availability is very limited and comes with several restrictions, especially regarding changes and cancellations done with your booking. For this reason, it’s best to book early enough to find this plan available.
The FLEXI and FULL FLEXI plans are a lot more flexible in comparison to the SAVER tickets. But because of this, they are pricier than your SAVER tickets.
We recommend all travellers arrive a minimum of 60 minutes before departure, especially if you happen to be travelling across borders. Thirty minutes before departure is acceptable for local trips, but we recommend a 60-minute gap to provide for any delays.
Please remember that to board your bus at the Intercape station, you’ll need to have your printed ticket or e-ticket and ID document.
Yes! If the child is younger than 18 months old, they can sit on the lap of the guardian or parent at no cost for as long as they do not occupy a seat. All children above this age are required to book and pay for a seat.
If your child is travelling across the border without you, please ensure that the child has an affidavit from you as the parent permitting this.
No child under 12 can travel alone, and should they be travelling with a guardian, the guardian must be over 18.
If you have a preference on where you’d like to be seated on the bus, then please make sure that your tickets are purchased either through the Intercape call centre or its offices. Seat selection is not possible if you choose to make your booking on our website.
You have until 24 hours before departure to choose a seat within the bus and kindly note that this option is only available to seats that haven’t yet been booked.
You have up to 15 minutes before your departure to make any changes to your ticket booking if you cannot make it for your booking time. Please note that a fee is applied to the changes made, but this fee will depend on the class you’ve chosen for the trip. You can make all your ticket changes by either visiting the Intercape office or calling our call centre.
Kindly note that you cannot make any further changes to a bus ticket that’s already been changed.
With over 16 000 daily buses covering 333 cities, 5 countries, and 3851 routes, you’re likely to find the line you’re looking for with Intercape. Here at Busbud, we’ve made it possible for you to make your Intercape bookings with ease and convenience all online.
With several bus stations spread in different parts of the southern hemisphere of Africa (South Africa, Botswana, Zimbabwe, Mozambique, and Namibia), Intercape has 110 routes for travellers to choose from for the best experience possible at an affordable price.
Interested in wanting an affordable experience with our Intercape partner, why not look at the most affordable trips available through Intercape. Keep in mind that these rates remain uncompromised in offering you the most luxurious bus service experience ever.
Busbud is a bus and train search tool - we include Intercape routes, schedules and prices in our searches along with many other train and bus companies. You can compare prices, amenities and times by searching for a route. If you find a suitable trip, you can go ahead and get your Intercape ticket from us. Note that train tickets sell out, Intercape and other operators generally charge a lot more for last-minute tickets or for tickets bought in person.
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