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New York Trailways
Book cheap New York Trailways bus tickets online, find schedules, prices, bus stations locations, services, promotions and deals.
New York Trailways phone number: +18008588555
Travel by bus with Adirondack Trailways
Adirondack Trailways, also known as Trailways of New York, and Pine Hill, is the largest intercity bus company in New York State. It employs over 400 people and carries passengers more than 8,000,000 miles annually. Trailways offers some of the most spacious and newest buses in North America. Their buses offer WiFi, electrical outlets at every seat, on board restrooms, and reclining leather seats with extra legroom.
Busbud and New York Trailways have been official partners since 2015. Busbud helps you compare, find, and book cheap Trailways bus tickets. You can easily compare all schedules and ticket prices on Busbud. For your next trip, choose the bus and book on Busbud. It's simple, fast, cheap, and environmentally friendly!
Trailways Destinations
Adirondack Trailways offers services to and from Montreal, Toronto, and all of New York State. It connects small towns to large cities throughout New York state to the Canadian hubs of Montreal and Toronto.
Booking your Trailways Ticket Online
With Busbud, it is very easy to book a Trailways ticket: you simply need to fill in the details of your trip in our search bar (dates of travel, departure and arrival cities, numbers of passengers) and click on Search now. Then, select the Trailways bus that suits you best and securely complete your booking on Busbud. The price is subject to change according to the booking date and the promotions in progress.
Adirondack Trailways Discounts and Promotions
Occasionally, Trailways offers discounts and promotional to travelers. All of Trailways' discounts and promotions are integrated into Busbud's search results. Be sure to take advantage of all Trailways' promotions by booking your bus ticket on Busbud.
Official Partner
Busbud is an authorized New York Trailways ticket seller. Dedicated customer support 24/7.
Amenities on New York Trailways buses
Air conditioning
Toilet
Standard seat
Wifi
Entertainment (No Wifi)
Power outlets
New York Trailways's Coverage in Numbers
Cities107
Countries2
Routes1516
New York Trailways User Reviews
3.9 out of 5 stars
User reviews from travelers who booked their tickets with New York Trailways
Ratings and Reviews (30)
The bus from Kingston to NYC was not properly air conditioned. It was appallingly hot for the entire trip. Torture
The driver was very helpful. The bus had issues such as - wifi was not working, and water dropping from the air conditioner. Bus quality should be taken care.
First class bus travel, 8.5 hours whizzed by in the very comfy and recliner seats. Bus was fully air-conditioned too.
Would deffo travel with them again.
Very comfortable bus with reclining seats and AC. Toilet was a bit smelly but okay, wifi was not working. Bus driver was really nice and a truly careful driver, I felt same with him and he was a pleasure to speak to :)
Highly unpleasant experience. The bus was late at Kingston and the driver made unnecessary stops despite the bus being full. I had a connecting bus which I missed because of that, and had to purchase another ticket. Pine Hill Trailways should compensate my loss.
Bus was late 30 minutes. The staff at the hotel said that there wasn’t a bus scheduled to come which then caused us to panic. Almost had to book a 700 dollar Uber ride to get to our destination.
The staff at Port Authority was helpful to me, I also liked having access to wifi during the trip, I had to prepare some work activities and the connection worked pretty well. I would suggest the bus sits should have tables to support the laptop.
I was pleasantly surprised by my bus trip to Montreal after the Amtrak trains had stopped running due to Covid. The driver from Albany to Montreal was really nice and quite professional. He communicated to us in great detail throughout our trip. I will definitely consider taking Trailways again.
I really enjoyed someone else driving that trip from Niagara Falls to Toronto. The bus was very nice with plugs to charge phones and TVs although I did watch the screens.
The bus was comfortable. The driver gave plenty of information although he had a thick accent that made it hard at times to understand. We had a rest stop and were well briefed for the border crossing.
Nice trip, but the driver (actually, a very good and gentle driver) didn't announce that the bus wouldn't go through Albany. It's OK, I just was surprised that we never went through it and was a bit worried that we were late on schedule.
It was a great experience. My only problem was when I got to port authority I was told to stand on a long line of people buying a ticket when all I needed to know is where do I go to catch the bus and the gate number. A police officer told me were to go catch the bus and a stranger told me where the 8:30 bus for oneonta was leaving from.
I have taken this route with Robert, the driver, several times. Each time I am delighted by hs committment to our safety and pleasure. He is extremley kind and personable and makes me choose Adirondack Trailways every time. It's folks like him who make the difference
I had to switch busses because of how long and ridiculous the route was. I was not waiting a total of 30 hours to go home, the route was gonna take me backwards from where I already was before I was in Paul Smiths. The 1 route was basically going to back track to several cities that I was at when I took a train on Saturday.
My trip had a lunch break at Kingston before going to Woodstock, my destination. The driver told me I should have two separate documents and not one barcode at the back of the other. I agree with him.
Bus was only late due to travelers not pre-preparing for Canadian border document requirements. AT did fine with a bus waiting and ready to go an hour ahead of time.
The Adirondack Trailways bus ride was very pleasant. The driver was very formal, humorous, and respectful. The ride itself while a bit bumpy at times, was very soothing, there weren't any times where I thought we were going too fast, speeding, or any other dangerous driving habits.
Overall, very pleasant, affordable. I do recommend using the Adirondack Trailways to anyone who needs to go far in the north country, who does/cannot drive there.
Wanted to double check that line 7 at Albany station was going to Ridgewood. The front desk staff confirmed that it was. The driver also scanned my ticket to Ridgewood. Then, while already on the bus, the driver then claims the bus is NYC only. Usually, the bus is supposed to make a stop on Ridgewood, but did NOT, and did not ever specifically state that this was a NYC bus only. There is never a NYC only bus. Clearly the bus driver made an error and passed the Ridgewood exit point and did not own up to his mistake. Will not be riding Adirondack ever again. I specifically double checked to make sure I was not on the wrong bus and they told me otherwise.
I am extremely frustrated with trailways. I had a 4:30 bus from oneonta to Albany that was supposed to arrive at 6:15. The bus didn’t come to Oneonta till 7:15. I had to sit alone in the middle of Oneonta as a 19 year old female, scared out of my mind. This whole trip ended up being 5 hours long. I missed an important family emergency and extremely upset.
Can I exchange my Adirondack Trailways bus ticket?
Yes! You can exchange your ticket directly at the station before your original departure time. You can only change the date and time, but not the itinerary or name on the ticket.
Does Adirondack Trailways have WiFi on board?
Yes, WiFi is available on all Adirondack Trailways buses and is free!
How many bags can I take on Adirondack Trailways buses?
You are allowed 2 checked luggage of up to 50 lbs and 1 carry-on on Trailways buses. Additional checked luggage can be arranged at the bus station for a fee of $15.
Can children travel unaccompanied by adults on an Adirondack Trailways bus?
Children under the age of 12 cannot travel on a Trailways bus unless accompanied by someone 17 years of age or older. Children between the ages of 12-16 that travel unaccompanied must have a completed Unaccompanied Child Form and pay the full fare.
Does Adirondack Trailways allow pets on board?
Only service animals are allowed on NY Trailways buses. Service animals are defined by the Americans with Disabilities Act (ADA). Please refer to their website for more information.
Do I need to print my Adirondack Trailways bus ticket?
Yes, you need to print the ticket at home and bring it to the station on the day you travel.
Can I bring over-sized luggage (bicycle, sports equipment) with me on Adirondack Trailways buses?
Yes you can! As long as there is room under the bus, oversized luggage is allowed on Adirondack Trailways buses for an extra fee. The fee varies depending on the size of your luggage and will be paid directly at the bus station upon checking in the bus.
Do Trailways buses have bathrooms on board?
Yes, there is a restroom on board each Trailways bus. There are also stops for rest breaks on some routes.
Why choose Busbud?
The Best Way To Book Bus and Train Tickets
Busbud is a bus and train search tool - we include New York Trailways routes, schedules and prices in our searches along with many other train and bus companies. You can compare prices, amenities and times by searching for a route. If you find a suitable trip, you can go ahead and get your New York Trailways ticket from us. Note that train tickets sell out, New York Trailways and other operators generally charge a lot more for last-minute tickets or for tickets bought in person.
New York Trailways Popular Routes, Destinations and Stations